Bay Microsystems understands what matters most to you, providing system support for existing and emerging infrastructures in small to global IT environments. Bay provides the technology and tools that you need to maximize uptime, availability, and performance. In addition, Bay has partnered with leading channel partners to bring you a level of personal support to ensure the stability and operation of your mission critical systems.
Need help with installation, design, and more? Also ask about our technical training and professional services offerings.
Bay Support Portal
Bay’s Support Portal provides customers with 24 x 7 on-line access to:
- Software updates
- Patch releases
- Release notes
Technical Assistance Center
Bay’s Technical Assistance Center provides customer access to Bay’s support engineers via email or phone in support of product-related questions, troubleshooting assistance, and diagnostic procedures to restore and resolve your issues. Responses to email inquiries are provided by next business day.